GDPR Policy

GDPR Policy

This GDPR Policy explains how we collect, process, and protect personal data in accordance with the General Data Protection Regulation (GDPR).

Data Controller

We act as the data controller for personal data collected and processed through this website.

Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity and contact information such as name and email address

  • Account credentials and authentication data

  • Support ticket content, including messages and attachments

  • Purchase and transaction related information for digital products

  • Technical data such as IP address, browser type, device information, and usage data

Legal Basis for Processing

We process personal data under the following legal bases:

  • Performance of a contract when providing accounts, support, and digital products

  • Legitimate interests in maintaining, securing, and improving the website

  • Compliance with legal obligations

  • User consent where required, including the use of analytics and security tools

Use of Google Services

We use Google Analytics to analyze website usage and improve performance. We also use Google reCAPTCHA to protect the site from automated abuse. These services may collect technical and usage data in accordance with Googles privacy practices.

Data Sharing and Transfers

We do not sell personal data. Personal data may be shared with third parties only when necessary to operate the website, including:

  • Payment providers for processing digital product purchases

  • Service providers involved in hosting, analytics, and security

  • Authorities when required by law

Some data may be transferred outside the European Economic Area. In such cases, appropriate safeguards are applied in accordance with GDPR requirements.

Data Retention

Personal data is retained only for as long as necessary to fulfill its purpose, including account management, support, legal, and business obligations.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Despite these measures, no system can be guaranteed to be completely secure.

Your Rights Under GDPR

You have the following rights regarding your personal data:

  • The right to access your personal data

  • The right to correct inaccurate or incomplete data

  • The right to request deletion of your data

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent at any time where processing is based on consent

Exercising Your Rights

Requests related to your personal data can be submitted through the support system. We may need to verify your identity before fulfilling a request.

Changes to This Policy

This GDPR Policy may be updated from time to time. Any changes will be published on this page.

Contact

If you have questions about this GDPR Policy or how your personal data is handled, please contact us through the support system on the site.