Refund policy

Refund Policy

This Refund Policy explains the rules and conditions that apply to refunds for digital products sold through this website. Refund terms depend on where the product was purchased.

Product Types

There are two types of products available:

• Products sold through the Envato marketplace
• Products sold directly on this website

Envato Marketplace Products

Products purchased through the Envato marketplace are subject to Envatos refund rules and policies. 

For full details, please refer to the official Envato refund policy available on the Envato website.

Products Sold on This Website

Products purchased directly from this website are subject to the refund policy described below. This policy applies only to digital products.

Eligibility for Refunds

Refunds may be granted under the following circumstances:

• The product is materially different from its description
• The product is technically defective and cannot be made to work as described
• Access to the product was not successfully delivered

Non Refundable Cases

Refunds will not be granted in the following situations:

• You change your mind after purchase
• You no longer need the product
• The product does not meet personal expectations or preferences
• You lack the technical knowledge to use the product
• You request a refund after having downloaded, installed, or used the product, except in cases of verified defects

Support First

Before requesting a refund, you are required to contact support and allow a reasonable opportunity to resolve the issue. Refunds may be refused if support has not been contacted.

Refund Processing

Approved refunds will be processed using the original payment method when possible. Processing times may vary depending on the payment provider.

Policy Changes

This Refund Policy may be updated at any time. Changes will apply only to purchases made after the updated policy is published.

Contact

If you have questions about this Refund Policy or wish to request a refund for a product purchased on this website, please contact us through the support system.